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    Products

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

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    A comprehensive suite of hospitality tools and services, covering the entire guest journey, designed to boost your direct share, enhance guest satisfaction and strengthen your brand.

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    All-in-one online guest acquisition:

    Paid Advertising for Hotels

    Data-driven advertising for precise guest acquisition and boosted direct bookings.

    Websites for Hotels

    The ultimate choice for high-converting hotel websites.

    SEO for Hotels

    Boost your hotel's online visibility and secure top positions in search engine results to attract highly relevant traffic to your website.

    All-in-one online guest acquisition:

    Booking Engine 360

    Unbeatable in boosting direct bookings for leisure hotels.

    Personalised Offers

    Craft the most effective sales offers for guests with opportunities for upsell and automated payments.

    Channel Manager

    Effortless channel control and dynamic pricing, all in one place.

    Integrations

    1000+ hospitality integrations, to enable easy management of guests coming from all sources.

    Corporate Connect

    Corporate Connect

    Unlock more direct bookings with our dedicated Booking Engine for corporate clients, travel agencies and tour operators.

    All-in-one online guest acquisition:

    Vouchers

    Promote your brand, offer additional services or offer vouchers instead of refunds to increase booking efficiency.

    Extras

    Leverage the booking window, boosting additional revenue streams while offering stay personalisation and improving guest experience.

    Reservation Self-Management

    Effortlessly manage bookings, refunds, and communications, saving time while seamlessly meeting guest expectations.

    All-in-one online guest acquisition:

    Loyalty

    Igniting guest loyalty with instant rewards.

    CRM & Marketing Automation

    AI-driven email marketing and database growth for unmatched guest engagement.

    Smart Guest Database

    Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

    Resources

    Everything from industry trends and hotelier interviews to product releases and events

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    Insight, ideas and inspiration to help you supercharge bookings.

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    Learn how they have supercharged their direct bookings and transformed their operations with a little help from the Profitroom platform.

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    Come and meet us in person. Whether it is at a trade show, an exhibition, a private event or a networking evening, we cannot wait to see you.

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    Discover hotel tech trends, strategies, and best practices through expert-led sessions tailored for hoteliers and property managers

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    In-depth guides on maximizing hotel efficiency, boosting bookings, and leveraging all-in-one tech solutions

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    Our company

    The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one

    The award-winning guest-centric 360° booking platform boosts the direct booking performance of over 3,500 outstanding hotels and resorts worldwide, while strengthening guest loyalty and retention with truly unique stay experience personalisation.

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    By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners

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    We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day

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    Partners

    Collaborate with us to revolutionize hotel technology, drive innovation, and deliver seamless solutions for the hospitality industry.

    Partnering with Profitroom means sharing the narrative, building a connected community, increasing exposure (…and revenue!) worldwide.

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    Join our marketplace to expand your reach, integrate seamlessly with hotels, and drive mutual success in hospitality.

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Meet our team!

For over 16 years, we have proudly partnered with 3,500+ hotels and resorts across the globe to transform their performance. By increasing direct bookings, elevating ADRs, and improving guest satisfaction, we help hotels achieve measurable success.


Through our innovative approach, we empower hotels to take full control of their distribution channels, deliver expert-driven revenue strategies, and provide teams with cutting-edge tools and personalized support. Our dedicated Customer Success, Onboarding, and Support Teams ensure consistent results by being with you every step of the way.

Global Experience paired with Local Expertise

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+ 60 customer experience representatives

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Located across 5 continents

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Speaking 5 languages

Seamless onboarding for effortless integration

Starting strong is the key to sustained success. Our Onboarding Team ensures a frictionless transition to Profitroom’s suite of award-winning tools. With our unique interactive approach, you’ll experience:

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    Smooth implementation

    We work together, as a team, so your onboarding will be quick and effective

  • Leveraging technology

    Using the latest tools allows for efficient technical set up and integrations with your existing systems.

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    Comprehensive training

    Your team will gain the skills they need to confidently use our tools, supported by interactive sessions and tailored guidance.

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    Dedicated onboarding specialists

    Experts who understand your unique challenges and work closely with your team to address them.

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Smooth implementation

We work together, as a team, so your onboarding will be quick and effective

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Leveraging technology

Using the latest tools allows for efficient technical set up and integrations with your existing systems.

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logo_img44
Comprehensive training

Your team will gain the skills they need to confidently use our tools, supported by interactive sessions and tailored guidance.

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logo_img44
Dedicated onboarding specialists

Experts who understand your unique challenges and work closely with your team to address them.

With Profitroom, your onboarding journey is designed to be as seamless as possible, setting your hotel up for immediate success.

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Customer Success: Your Partner in Growth

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Your success is our top priority. Our Customer Success Team doesn’t just guide you; they work hand-in-hand with you to optimise every aspect of your Profitroom solution. Here’s how:

Strategic revenue guidance: Unlock the full potential of our technology with actionable insights into revenue strategies and best practices.

Performance monitoring: Audits and performance reviews ensure your hotel is consistently on track to exceed its targets.

Personalised consultations: From increasing direct bookings to boosting TRevPar, our consultants tailor their advice to your specific needs.

Proactive communication: Your dedicated consultant will keep you informed about updates, opportunities, and enhancements that could benefit your hotel.

This partnership goes beyond technology; it’s about crafting a strategy that drives results.

Expert support when you need it most

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In the world of hospitality, every moment counts. That’s why our Support Team is available to address your needs swiftly and efficiently. With Profitroom, you’ll benefit from:

Human expertise: Real people - not bots -dedicated to solving your challenges and answering your questions.

Availability: Support is just a message away, no matter where you are or what time it is, we will do our best to solve any potential problems as quickly as possible.

Technical excellence: Our team of experts provides assistance with integrations, troubleshooting, and ensuring your systems run smoothly.

Service Level Agreements (SLAs): Our commitment to providing ongoing, high-quality support is included in the standard commission fee. No extra costs.

With our support, you’ll never feel like you’re navigating the complexities of hotel technology alone.

Guarding your success

Meet our team of dedicated experts, who will assist you in your growth by providing valuable advice, technical support, data-driven insights and much, much more. 

 

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Edyta Walczak

Chief Customer Officer at Profitroom

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Joanna Kulesza

Head of Customer Success, Poland

laurence_wall

Laurence Wall

Commercial Director Customer Success International

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Angelene Bungay

Client Solutions & Delivery Director

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Agnieszka Zimny

Customer Support Director

damian_jozefowicz

Damian Józefowicz

Director of Customer Success Operations

What we help you with:

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Boosting your direct revenue & profitability with expert led strategies

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Controlling your distribution strategy to minimise commissions

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Equip your teams with knowledge and insights to excel in driving direct bookings

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Personalised solutions to achieve your unique objectives

Why outstanding hotels trust Profitroom

We understand the unique demands of the world’s most prestigious hotels. With our human-centred approach and deep industry expertise, we’ve become the trusted partner for properties seeking more than just technology.

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Markku Inkilä

founder and CEO,

Northern Lights Villages

For us, as clients, having robust support and a dedicated account manager is paramount. It’s about feeling heard and knowing that our software provider genuinely cares about our business goals and innovation needs. In this regard, our experience with Profitroom has been noteworthy. Profitroom isn’t about resting on laurels. They tirelessly enhance their features and solutions, directly benefiting our sales and operations. This commitment to progress has been evident from day one.

Rated 4,7/5 on
Hotel Tech Report

The perfect match

Products & Services

The ecosystem of Profitroom products and services caters for the entire guest journey, boosting direct bookings and delighting the guests.

To reach the best results, we recommend unlocking the power of our seamlessly integrated solutions. 

Discover all
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Booking Engine 360
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CRM & Email Marketing
loyalty
Loyalty
channel_manager
Channel Manager
websites
Websites for Hotels
digital_marketing_services
Paid Advertising for Hotels
seo
SEO for Hotels

Get Started Today

Contact us to discuss your direct booking strategy and how we can assist you with innovative technology.
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