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    Products

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

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    A comprehensive suite of hospitality tools and services, covering the entire guest journey, designed to boost your direct share, enhance guest satisfaction and strengthen your brand.

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    All-in-one online guest acquisition:

    Paid Advertising for Hotels

    Data-driven advertising for precise guest acquisition and boosted direct bookings.

    Websites for Hotels

    The ultimate choice for high-converting hotel websites.

    SEO for Hotels

    Boost your hotel's online visibility and secure top positions in search engine results to attract highly relevant traffic to your website.

    All-in-one online guest acquisition:

    Booking Engine 360

    Unbeatable in boosting direct bookings for leisure hotels.

    Personalised Offers

    Craft the most effective sales offers for guests with opportunities for upsell and automated payments.

    Channel Manager

    Effortless channel control and dynamic pricing, all in one place.

    Integrations

    1000+ hospitality integrations, to enable easy management of guests coming from all sources.

    Corporate Connect

    Corporate Connect

    Unlock more direct bookings with our dedicated Booking Engine for corporate clients, travel agencies and tour operators.

    All-in-one online guest acquisition:

    Vouchers

    Promote your brand, offer additional services or offer vouchers instead of refunds to increase booking efficiency.

    Extras

    Leverage the booking window, boosting additional revenue streams while offering stay personalisation and improving guest experience.

    Reservation Self-Management

    Effortlessly manage bookings, refunds, and communications, saving time while seamlessly meeting guest expectations.

    All-in-one online guest acquisition:

    Loyalty

    Igniting guest loyalty with instant rewards.

    CRM & Marketing Automation

    AI-driven email marketing and database growth for unmatched guest engagement.

    Smart Guest Database

    Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

    Resources

    Everything from industry trends and hotelier interviews to product releases and events

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    Insight, ideas and inspiration to help you supercharge bookings.

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    Learn how they have supercharged their direct bookings and transformed their operations with a little help from the Profitroom platform.

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    Come and meet us in person. Whether it is at a trade show, an exhibition, a private event or a networking evening, we cannot wait to see you.

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    Discover hotel tech trends, strategies, and best practices through expert-led sessions tailored for hoteliers and property managers

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    In-depth guides on maximizing hotel efficiency, boosting bookings, and leveraging all-in-one tech solutions

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    Our company

    The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one

    The award-winning guest-centric 360° booking platform boosts the direct booking performance of over 3,500 outstanding hotels and resorts worldwide, while strengthening guest loyalty and retention with truly unique stay experience personalisation.

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    By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners

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    We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day

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    Partners

    Collaborate with us to revolutionize hotel technology, drive innovation, and deliver seamless solutions for the hospitality industry.

    Partnering with Profitroom means sharing the narrative, building a connected community, increasing exposure (…and revenue!) worldwide.

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    Join our marketplace to expand your reach, integrate seamlessly with hotels, and drive mutual success in hospitality.

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smart_guest

Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

With Profitroom’s Smart Guest Database seamlessly integrated with the Profitroom Email Marketing tool and Profitroom Loyalty, your hotel gains a powerful tool to capture, manage, and utilise guest information—transforming data into personalised experiences, efficient marketing campaigns, and long-term loyalty.

The Ultimate Database to Drive Your Success
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    Automated guest segmentation

    Automatically segment your guests based on demographics, preferences, and behaviours and send tailored offers and messages to increase engagement and boost conversion rates, ensuring your marketing efforts deliver the best results.

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    Capturing every e-mail address

    Build a robust marketing database by collecting email addresses at every touchpoint, including OTAs. Turn third-party bookings into direct relationships by recapturing guest emails for future communication and fuelling your marketing campaigns.

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    Synchronised for maximum effects

    The Database is seamlessly integrated with Profitroom’s powerful suite of products, ensuring all guest data work in harmony across your marketing and operations. The effect: minimised errors and improved customer service. 

  • Group-wide synergy

    Guest data is seamlessly synchronised across the hotel group, enabling targeted offers to be emailed to segments from all or selected properties. This boosts group-wide sales and strengthens guest loyalty.

  • Compliant and secure

    Our system is fully GDPR and POPIA compliant, ensuring your guest data is managed with the highest standards of data protection regulations and adhering to world standards. 

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Automated guest segmentation

Automatically segment your guests based on demographics, preferences, and behaviours and send tailored offers and messages to increase engagement and boost conversion rates, ensuring your marketing efforts deliver the best results.

Collecting-consents
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Capturing every e-mail address

Build a robust marketing database by collecting email addresses at every touchpoint, including OTAs. Turn third-party bookings into direct relationships by recapturing guest emails for future communication and fuelling your marketing campaigns.

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Synchronised for maximum effects

The Database is seamlessly integrated with Profitroom’s powerful suite of products, ensuring all guest data work in harmony across your marketing and operations. The effect: minimised errors and improved customer service. 

group-mailing
Group-wide synergy

Guest data is seamlessly synchronised across the hotel group, enabling targeted offers to be emailed to segments from all or selected properties. This boosts group-wide sales and strengthens guest loyalty.

security
Compliant and secure

Our system is fully GDPR and POPIA compliant, ensuring your guest data is managed with the highest standards of data protection regulations and adhering to world standards. 

3 Steps to Delight Your Guests and Boost Direct Bookings

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Grow your audience

Capture valuable guest information at every interaction, including from price-reducing tools and shopping cart recovery mechanisms that also gather marketing consents.

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Build relationships

Send tailored messages to targeted guest segments to maximise impact and encourage direct bookings.

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Build loyalty

Turn one-time guests into repeat visitors by using segmented data to craft meaningful loyalty offers and experiences.

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Real Results for Your Hotel

Imagine identifying guests who prefer spa treatments, then sending them exclusive offers for a relaxing weekend retreat. Or recapturing a booking abandoned mid-process with a follow-up email offering a limited-time discount. With our Smart Guest Database, these aren’t just ideas—they’re powerful strategies to grow your revenue and create memorable experiences for your guests.

Build guest loyalty with e-mail marketing

Leverage your Profitroom CRM & Email Marketing tool and set up e-mail campaigns to keep reminding your guests about your brand. 

⬢  Send special offers to boost interest

⬢  Reconnect with your guests and encourage them to book again

⬢  Target communication to precise groups to increase the power of your messages

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The Smart Guest Database isn’t just a tool- it’s a competitive advantage. 

Let us help you capture every opportunity, build stronger relationships with your guests, and ensure your hotel stands out in a crowded market. Discover how the Smart Guest Database can elevate your hotel’s performance and guest satisfaction. 

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The Perfect Match

Our Services and Products

The ecosystem of Profitroom products and services caters for the entire guest journey, boosting direct bookings and delighting guests.

To reach the best results, we recommend unlocking the power of our seamlessly integrated solutions. 

See all solutions
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Booking Engine 360
CRM & Email Marketing
CRM & Email Marketing
Loyalty
Loyalty
Channel Manager
Channel Manager
Websites for Hotels
Websites for Hotels
Paid Advertising for Hotels
Paid Advertising for Hotels
SEO for Hotels
SEO for Hotels
Vouchers
Vouchers
Personalised Offers
Personalised Offers
Reservation Self-Management
Reservation Self-Management
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Extras

See how you can benefit from our solutions

Book a demo and we will contact you to talk about your expectations and pains, and to show you how Profitroom products and services can support you in reaching your goals.