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Communicate with guests effortlessly
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Automate communication with hotel guests
Save time and effort, while enhancing your guests' experiences — set up automated e-mail campaigns, confirmation emails, and personalised messages.
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Send triggered messages
Enable triggered messages to automatically respond to customer behaviour or actions, delivering personalised, engaging content that boosts conversions and enhances your marketing strategy.
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Let AI do the work
Harness the power of artificial intelligence to create compelling and personalised emails in minutes, not hours, making your hotel email marketing efficient and effective.
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Utilise recurring campaigns
Create a personalised library of email campaigns tailored to specific seasons, holidays, or local events. Save time and resources, ensuring your email marketing for hotels is always timely and impactful.
Automate communication with hotel guests
Save time and effort, while enhancing your guests' experiences — set up automated e-mail campaigns, confirmation emails, and personalised messages.
Send triggered messages
Enable triggered messages to automatically respond to customer behaviour or actions, delivering personalised, engaging content that boosts conversions and enhances your marketing strategy.
Let AI do the work
Harness the power of artificial intelligence to create compelling and personalised emails in minutes, not hours, making your hotel email marketing efficient and effective.
Utilise recurring campaigns
Create a personalised library of email campaigns tailored to specific seasons, holidays, or local events. Save time and resources, ensuring your email marketing for hotels is always timely and impactful.
Never miss a chance to stay in touch with your guests
Utilise every possibility to contact your guests and convince them to make a reservation, upsell additional services or convince them to book again. Increase your direct bookings and revenue — automatically.
Use discount codes
Set up discount codes in automated messages after a stay or after cancellation and convince guests to book again.
Upsell before arrival
Utilise the booking window and send automated upselling emails to boost your revenue and improve guest satisfaction.
Engage with newsletters
Send regular newsletters to remind your guests about your hotel and persuade guests to book a stay.
Build loyalty
Remind guests of your hotel, present your assets and interesting offers, and get more regular guests.
Power-up your email marketing
Win more guests and turn them into loyal customers who can't wait to find another enticing email from you! Utilise the power our AI-assisted tool and create personalised emails based on templates or fully customised by you.
⬢ Quickly create messages with the built-in AI Copywriter.
⬢ Target specific segments of your database for maximum impact.
⬢ Drag and drop elements and create emails in minutes.
⬢ Add stay offers directly form your Booking Engine to minimise misinformation.
⬢ Use counters to build sense of urgency for time-sensitive offers.
⬢ Offer discount codes or add vouchers.
Maximise Your Guest Database Potential
Profitroom Smart Guest Database is fully integrated with the Email Marketing tool, so that you can easily collect, store and manage guest data and use it efficiently in your email campaigns.
See the powerful features:
Email capturing mechanisms
Capture valuable email addresses (including from OTAs) to expand your email subscriber base, grow your audience, and fuel your hotel email marketing campaigns.
Automated database segmentation
Group your contacts based on specific criteria such as demographics, behaviour, or preferences, enabling targeted and personalised communication, essential for a successful hotel email marketing strategy.
Fully integrated with Profitroom Suite
Synchronise customer data from all your channels and minimise errors to provide smooth customer service. This integration is key to an efficient email marketing and building guests' loyalty.
Intuitive guest database management
Keep track of guest information, preferences, and booking history, enabling personalised communication and delivering exceptional guest experiences. This is crucial for your hotel email marketing campaigns.
GDPR & POPIA compliant
Ensure compliance with data protection regulations and adhere to world standards, safeguarding customer privacy and building trust with your audience.
The Perfect Match
Our Services and Products
The ecosystem of Profitroom products and services caters for the entire guest journey, boosting direct bookings and delighting guests.
To reach the best results, we recommend unlocking the power of our seamlessly integrated solutions.
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