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    Products

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

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    A comprehensive suite of hospitality tools and services, covering the entire guest journey, designed to boost your direct share, enhance guest satisfaction and strengthen your brand.

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    All-in-one online guest acquisition:

    Paid Advertising for Hotels

    Data-driven advertising for precise guest acquisition and boosted direct bookings.

    Websites for Hotels

    The ultimate choice for high-converting hotel websites.

    SEO for Hotels

    Boost your hotel's online visibility and secure top positions in search engine results to attract highly relevant traffic to your website.

    All-in-one online guest acquisition:

    Booking Engine 360

    Unbeatable in boosting direct bookings for leisure hotels.

    Personalised Offers

    Craft the most effective sales offers for guests with opportunities for upsell and automated payments.

    Channel Manager

    Effortless channel control and dynamic pricing, all in one place.

    Integrations

    1000+ hospitality integrations, to enable easy management of guests coming from all sources.

    Corporate Connect

    Corporate Connect

    Unlock more direct bookings with our dedicated Booking Engine for corporate clients, travel agencies and tour operators.

    All-in-one online guest acquisition:

    Vouchers

    Promote your brand, offer additional services or offer vouchers instead of refunds to increase booking efficiency.

    Extras

    Leverage the booking window, boosting additional revenue streams while offering stay personalisation and improving guest experience.

    Reservation Self-Management

    Effortlessly manage bookings, refunds, and communications, saving time while seamlessly meeting guest expectations.

    All-in-one online guest acquisition:

    Loyalty

    Igniting guest loyalty with instant rewards.

    CRM & Marketing Automation

    AI-driven email marketing and database growth for unmatched guest engagement.

    Smart Guest Database

    Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

    Resources

    Everything from industry trends and hotelier interviews to product releases and events

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    Insight, ideas and inspiration to help you supercharge bookings.

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    Learn how they have supercharged their direct bookings and transformed their operations with a little help from the Profitroom platform.

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    Come and meet us in person. Whether it is at a trade show, an exhibition, a private event or a networking evening, we cannot wait to see you.

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    Discover hotel tech trends, strategies, and best practices through expert-led sessions tailored for hoteliers and property managers

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    In-depth guides on maximizing hotel efficiency, boosting bookings, and leveraging all-in-one tech solutions

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    Our company

    The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one

    The award-winning guest-centric 360° booking platform boosts the direct booking performance of over 3,500 outstanding hotels and resorts worldwide, while strengthening guest loyalty and retention with truly unique stay experience personalisation.

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    By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners

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    We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day

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    Partners

    Collaborate with us to revolutionize hotel technology, drive innovation, and deliver seamless solutions for the hospitality industry.

    Partnering with Profitroom means sharing the narrative, building a connected community, increasing exposure (…and revenue!) worldwide.

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    Join our marketplace to expand your reach, integrate seamlessly with hotels, and drive mutual success in hospitality.

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Rewarded and recognised by

Hotel Tech Report
Reliable, trusted by thousands of hotels, and loved by guests: Profitroom Booking Engine 360.
Email Marketing & CRM Badge 2025
A proud winner in Email Marketing & CRM Software category, Profitroom CRM & Marketing Automation was rated 4.8/5 by almost 300 users in the HTR 2025 Report.
Hoteliers Choice Award 2024 Badge
The HTR community has honoured our solutions with the prestigious Hoteliers Choice award.

Communicate with guests effortlessly

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    Automate communication with hotel guests

     Save time and effort, while enhancing your guests' experiences — set up automated e-mail campaigns, confirmation emails, and personalised messages.

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    Send triggered messages

    Enable triggered messages to automatically respond to customer behaviour or actions, delivering personalised, engaging content that boosts conversions and enhances your marketing strategy.

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    Let AI do the work

    Harness the power of artificial intelligence to create compelling and personalised emails in minutes, not hours, making your hotel email marketing efficient and effective.

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    Utilise recurring campaigns

    Create a personalised library of email campaigns tailored to specific seasons, holidays, or local events. Save time and resources, ensuring your email marketing for hotels is always timely and impactful.

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Automate communication with hotel guests

 Save time and effort, while enhancing your guests' experiences — set up automated e-mail campaigns, confirmation emails, and personalised messages.

Triggered-Messages
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Send triggered messages

Enable triggered messages to automatically respond to customer behaviour or actions, delivering personalised, engaging content that boosts conversions and enhances your marketing strategy.

AI-Text-generation
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Let AI do the work

Harness the power of artificial intelligence to create compelling and personalised emails in minutes, not hours, making your hotel email marketing efficient and effective.

Recurring-Campaigns
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Utilise recurring campaigns

Create a personalised library of email campaigns tailored to specific seasons, holidays, or local events. Save time and resources, ensuring your email marketing for hotels is always timely and impactful.

Never miss a chance to stay in touch with your guests

Utilise every possibility to contact your guests and convince them to make a reservation, upsell additional services or convince them to book again. Increase your direct bookings and revenue — automatically. 

Use discount codes

Use discount codes

Set up discount codes in automated messages after a stay or after cancellation and convince guests to book again.

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Upsell before arrival

Utilise the booking window and send automated upselling emails to boost your revenue and improve guest satisfaction.

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Engage with newsletters

Send regular newsletters to remind your guests about your hotel and persuade guests to book a stay.  

Build loyalty

Build loyalty

Remind guests of your hotel, present your assets and interesting offers, and get more regular guests.

Power-up your email marketing

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Win more guests and turn them into loyal customers who can't wait to find another enticing email from you! Utilise the power our AI-assisted tool and create personalised emails based on templates or fully customised by you.

⬢ Quickly create messages with the built-in AI Copywriter.

⬢  Target specific segments of your database for maximum impact.

⬢  Drag and drop elements and create emails in minutes.

⬢  Add stay offers directly form your Booking Engine to minimise misinformation.

⬢  Use counters to build sense of urgency for time-sensitive offers.

⬢  Offer discount codes or add vouchers.

Maximise Your Guest  Database Potential

Profitroom Smart Guest Database is fully integrated with the Marketing Automation tool, so that you can easily collect, store and manage guest data and use it efficiently in your email campaigns.

See the powerful features:

Email capturing mechanisms

Email capturing mechanisms

Capture valuable email addresses (including from OTAs) to expand your email subscriber base, grow your audience, and fuel your hotel email marketing campaigns.

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Automated database segmentation

Group your contacts based on specific criteria such as demographics, behaviour, or preferences, enabling targeted and personalised communication, essential for a successful hotel email marketing strategy.

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Fully integrated with Profitroom Suite

Synchronise customer data from all your channels and minimise errors to provide smooth customer service. This integration is key to an efficient email marketing and building guests' loyalty.

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Intuitive guest database management

Keep track of guest information, preferences, and booking history, enabling personalised communication and delivering exceptional guest experiences. This is crucial for your hotel email marketing campaigns.

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GDPR & POPIA compliant

Ensure compliance with data protection regulations and adhere to world standards, safeguarding customer privacy and building trust with your audience. 

The Perfect Match

Our Services and Products

The ecosystem of Profitroom products and services caters for the entire guest journey, boosting direct bookings and delighting guests.

To reach the best results, we recommend unlocking the power of our seamlessly integrated solutions. 

See all solutions
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Booking Engine 360
Loyalty
Loyalty
Channel Manager
Channel Manager
Websites for Hotels
Websites for Hotels
Paid Advertising for Hotels
Paid Advertising for Hotels
SEO for Hotels
SEO for Hotels
Vouchers
Vouchers
Personalised Offers
Personalised Offers
Reservation Self-Management
Reservation Self-Management
Smart Guest Database
Smart Guest Database
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Extras

See how you can benefit from our solutions

Book a demo and we will contact you to discuss the best opportunities for your hotel and show you how Profitroom products and services can support you in reaching your goals.