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Solutions that resonate with your Unique needs
Our award-winning technology provides the flexibility to create a tailor-made solution just for you, allowing you to deliver a seamless reservation process, boost bookings, and grow revenue on your own terms.
We offer a customisable solution that caters specifically to your hotel group because we understand that each hotel brand is unique. We recognise the importance of reservations and know that a seamless guest journey is critical to your strategy. At Profitroom we will work with you to align with your specific needs and goals.
What We Offer
Increased profit through our direct booking strategies
Enhanced operational efficiencies
Guest experiences designed to drive higher conversions
Confidence in our market reputation and expertise
Exclusive Customer Success support from a team invested in your success
Informed and reliable data insights and reporting tools
Seamless and flexible customisation
Brand consistency and innovation
Reduced CAC and increased productivity
Be Inspired
We work with some incredible world-renowned hotel groups who are already benefiting from Profitroom's solutions. Find out how below.
Sun International
South Africa
The Challenge: More direct bookings to reduce dependence on OTAs, while grappling with costly, outdated custom systems and channel managers that complicate operations, restrict email collection, and hinder accurate revenue attribution for marketing campaigns.
Profitroom solutions implemented:
Profitroom Booking Engine 360
Profitroom Channel Manager
Profitroom Email Marketing
178%
direct online revenue increase in 12 months
25%
quarterly YOY direct revenue growth
38%
YOY growth in stay offers revenue
"Since connecting with Profitroom, we've seen a significant increase in direct bookings, revenue and average rate, allowing us to reduce our dependence on the OTAs.
Profitroom is a true partner, not just a vendor. They are invested in our mutual success and are always looking for ways to help us improve our business and automate key functions. We are very excited to see how we can grow further with Profitroom!"
Welcome Break
United Kingdom
The Challenge: Create a seamless guest journey, enable metasearch, and offer personalised stay options, all while upholding stringent security standards, ensuring accurate reporting and guest origin tracking.
Profitroom solutions implemented:
Profitroom Booking Engine 360
Profitroom Email Marketing
Profitroom Loyalty
3rd Party Integrations with spa and dining providers
524%
increase in direct bookings
562%
overall increase in extras sales (282% of which occurred within the first year)
20%
booking window extended
"Since partnering with Profitroom at the beginning of 2021, we have seen transformative results in our business. Not only have we experienced a dramatic uplift in direct bookings, but our average booking window has extended by 20%, giving us greater visibility and predictability in our operations.
Profitroom’s ongoing support and innovative approach have been invaluable, and we look forward to our continued growth with them.”
Gooderson Leisure
South Africa
The Challenge: To turn low direct bookings combined with poor online visibility, suboptimal mobile performance, limited system integration options, and over-reliance on third-party channels into increased direct revenue share, a seamless guest booking journey and optimised digital strategies.
Profitroom solutions implemented:
Profitroom Booking Engine 360
Profitroom Email Marketing
Profitroom Website for Hotel Groups
Profitroom Loyalty
33%
increase in direct revenue YOY
28%
increase in room nights booked YOY
63%
YOY growth in stay offers revenue
“Profitroom has been a true turning point. Their Booking Engine 360 seamlessly integrated with our systems and dramatically improved our website's user experience. Our mobile performance has skyrocketed, and we now have powerful tracking tools to understand guest behaviour with demand-focused reporting.
Profitroom has empowered us to drive direct bookings, increase revenue, and build a stronger online presence. I highly recommend their platform to any hotel seeking to optimize their digital strategy.”
Legacy Hotels & Resorts
South Africa
The Challenge: The need for a group booking engine that efficiently manages corporate accounts and rate plans from a master account, while overcoming limitations in upselling packages. An urgent demand for a modern website with intuitive edit and tracking options, and the ability to track digital marketing efforts.
Profitroom solutions implemented:
Profitroom Booking Engine 360
Profitroom Channel Manager
Profitroom CRM & Email Marketing
Profitroom Website for Hotel Groups
Profitroom Paid Advertising for Hotels
30%
revenue growth YoY
€2200
revenue from extras sold
€160 000
revenue in December 2023
215
reservations made in one month
"Legacy Hotels & Resorts are on a drive to improve our guest journey and have chosen Profitroom as our partner to assist in achieving our goals with the new website, Booking Engine, Meta and Marketing Automation,"
Hotel Technology Experts
Your brand deserves tailor-made solutions, and Profitroom is committed to partnering with you to become an extension of your team.
Our consultative approach ensures that we truly understand your hotel's, providing trusted support and guidance. With technical assistance, revenue management services, and a dedicated Customer Success Advisor, we'll enable you to optimise our solutions, helping you achieve your goals and adapt to evolving market needs.
Technology you can rely on
99.9% uptime
GDPR & POPIA compliant
PCI-DSS Level 1
Complete onboarding support
A dedicated Customer Success Advisor
Technical Support
Recommended by
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Reviewed by more than 500 clients. Don't just take our word for it - have a look at what our customers have to say about us. |
Flexibility of the system: We offer a lot and have rather complex setup. Given the flexibility of the platform, we were able to create a super clean setup, whilst offering everything we want to, the way we want to. Ease of use: Maintaining rates, availability and restrictions is just a breeze. The people: They've gone above and beyond to meet our requirements.
We've seen a great booking statistics increase. Great reporting features. Very easy to navigate and upload different offers and packages. EXCELLENT customer service. Any questions, the team at PR responds quickly and efficiently.
Very easy to use. Transparent. Very helpful and quickly reacting support team.
I enjoy fast communication with support, sophisticated software and constant improvements and upgrades. I strongly recommend Profitroom to all of hoteliers.
We've been working together with Profitroom for over a year and we've massively grown our direct business in each of our target segments and despite Covid. We've really benefited from having a conversion-led website that is intuitive, mobile-friendly and with clear 'calls to action'. The custom-designed website has really elevated the brand and showcases our experiences.
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