Profitroom Suite is one comprehensive platform consisting of solutions and services to improve your hotel’s direct booking strategy. It includes the best Hotel Booking Engine on the market, award-winning website designs, a powerful Marketing Automation platform with unique CRM functionalities, the Channel Managers as revenue management tool, Digital Marketing Services and access to valuable reporting and data insights which enable improved strategic decision making.

Your property is unique and so is this platform. You choose what tools work best for you and we are right by your side, ready to help elevate your hotel’s booking performance to the next level. With Profitroom Suite you benefit from much more than access to highly converting tools - you gain the Profitroom team as long-term partners for joint success. Over 180 in-house experts with a strong hospitality background and over a decade of experience are there to support you along the way to more direct bookings. At Profitroom highly performing software is paired with expert consulting.

This innovative, user-friendly and highly converting Booking Engine is helping you efficiently cover the full direct booking strategy. It not only increases your conversion rate but provides added value by including advanced features like stay opportunities, package selling and automated reminders along the guest booking journey.

That’s easy: yes and exceeding. Our team invests heavily into R&D, continuously adapting to current industry needs. Even in times of uncertainty our unique commission-based model ensured hoteliers to make use of our solution without any risk. We also responded immediately to the Covid-related needs by adding product features like voucher selling and payment plans.

It is the best place to start with. The one of a kind Profitroom Booking Engine 360 exceeds the functionalities of a regular booking engine and covers your full direct booking strategy. It not only enhances (repeat) direct bookings, but automates personalised guest communication, increases their loyalty and takes off inefficient daily tasks from your front of house operations staff. You can decide on adding any additional tools from our Suite of integrated solutions to help boost your full direct strategy at any time. 

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Marketing Automation is supporting a hotel’s direct booking strategy and nurturing highly valuable long-term relationships with its guests. Nowadays, potential guests expect nothing but highly customized offers. A Guest Relationship Management is a centralized hub for all your guest data which is very important for data-driven decision making and Marketing campaigns. It not only helps you reach new guests but also to create a strong bond with existing ones and foster guest loyalty. Segmented guests databases ensure your guests receive offers that are tailored to their preferences and help you optimize Sales performance with up-sell opportunities. 

Profitroom Marketing Automation has been voted as leading industry solution for Guest Relationship Management. It helps to build better connections along every touchpoint of the online guest journey by enabling automated yet personalized communications. All product features have been created exclusively for hotelier’s needs in order to drive revenue and guest engagement and ultimately support the direct booking strategy.

In 2019, the booking abandonment rate for hotels was a staggering 84.63% – a figure that means only around 15% of prospective guests go through to confirm a booking, leaving a huge opportunity to get back to those website visitors, who entered your Booking Engine but didn’t complete the booking. There is a great chance to catch them again by using retargeting campaigns via direct mailings, paid online advertising or on screen prompts.

A Channel Manager helps you manage availability, prices and restrictions for all online distribution channels from one place in an efficient and time-saving manner. It helps you reach your potential guests across a multitude of channels and limits overbookings.

Profitroom Channel Manager is integrated into the Profitroom Suite and ensures a seamless link to other solutions within the Profitroom product ecosystem. The user-friendly system enables flexible configuration of occupancy rates, bulk-updates and price season management.

Those who are interested in working in our company but have not found an open vacancy for a position that would be of interest to them, may use the available opportunity to submit their application using the universal application form which can be found on our Career page. Using the universal application form, you can send us the relevant documents (CV or portfolio, if any) and write which position/role/area you would be most interested in.

By far the best way to apply for a specific position is to send an application via our application form, which is linked to the position on our Career page. You can also send an e-mail to our recruiters or contact them on LinkedIn.

It all depends on the position for which a candidate applies.

The first stage of recruitment sometimes involves a short telephone interview if there are issues we need to clear.

In the case of IT-related positions, the recruitment process typically involves just one meeting – an interview with a recruiter and the subject-matter expert. If we are unable to resolve all issues and verify the candidate’s actual skills during the interview, we may send him or her a task to perform. Typically, you will have a few days to complete the task. Such a procedure is usually used for positions which involve creating a vision or designing a process or graphics, e.g. UX Designer or Web Designer, and less frequently for positions closely related to programming.

For developer positions, before an interview, a candidate usually receives a competency questionnaire to fill in, specifying his or her strengths in particular IT areas.

We also strive to fill the marketing, sales or support positions during one recruitment stage – usually it involves an interview with a recruiter and the manager of a relevant department. In the case of specialist positions, e.g. SEO Specialist or Google Adwords Specialist, there is also a test of theoretical and practical knowledge on a test/case study basis. Sales positions sometimes require a second stage of recruitment, testing the practical skills in presenting Profitroom products to potential Clients.

Managerial positions usually involve an interview with members of the Management Board. Sometimes the process can be closed in one longer meeting, in other cases it involves two meetings.

If a candidate applies for a position which requires daily contacts in a foreign language, verification of language knowledge (by phone or during a recruitment meeting) is always an additional recruitment step.

Working hours depend on your department. In some departments, greater flexibility of working hours is possible, e.g. in IT, R&D or the department responsible for creating websites. In these departments, the optimum time of arrival at work is 8:00 to 9:30. However, in departments that deal with customer contacts, e.g. support, sales or marketing, there is slightly less flexibility and working hours are more precise, e.g. 8:30/9:00 – 16:30/17:00. The office is open between 8:00 and 18:00.

We are continuously expanding our offer of non-wage benefits for our employees. At present, we offer: subsidies to the Multisport card, private healthcare, Business English online, internal training courses and a budget for external training courses/conferences, and the possibility of selecting the system on which you work (Windows, Mac, Ubuntu) – this is important mainly for developer positions.

In addition, we have meetings as part of the Profitroom Academy for employees – it is an internal initiative “employees for employees”. Specialists from various fields conduct thematic meetings for their colleagues which allow them to expand their knowledge in areas which they do not deal with on a daily basis.

If someone from the developer department wants to learn something on, e.g. conducting an Adwords campaign, or if a person from the sales department wants to learn to create websites, they are granted the opportunity. This is a great initiative and it expands the horizons of our employees in various fields, allowing them to develop new skills, and sometimes even pursue their extra-professional passions at no cost at all.

Every person invited by us to at least the first stage of recruitment will receive feedback, both negative and positive. Within two weeks we will inform you of the outcome of the recruitment or our decision to invite you to the next stage of recruitment.

We do not require any additional documents other than a CV (cover letter or documents confirming language courses or training). However, some of the positions require the candidate’s portfolio to be attached – in such cases, information about the need to attach the portfolio is included in the vacancy notice or in the form.

If you have any questions about the recruitment process, it is best to contact either the recruitment department by phone or e-mail or the recruiter responsible for the recruitment process directly. If you cannot find specific information on our website, you can always write an e-mail to our general address: people@profitroom.com asking us to contact you about a given recruitment process or to answer specific questions.

There is no official dress code in our company. People who meet with clients or candidates on a daily basis or have business meetings should dress neatly and wear “smart casual” clothes (no suit or jacket is required – a smart shirt will be sufficient :)). Other employees dress as they please.