Products

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

    A comprehensive suite of hospitality tools and services, covering the entire guest journey, designed to boost your direct share, enhance guest satisfaction and strengthen your brand.

    All-in-one online guest acquisition:

    Paid Advertising for Hotels

    Data-driven advertising for precise guest acquisition and boosted direct bookings.

    Websites for Hotels

    The ultimate choice for high-converting hotel websites.

    SEO for Hotels

    Boost your hotel's online visibility and secure top positions in search engine results to attract highly relevant traffic to your website.

    All-in-one online guest acquisition:

    Booking Engine 360

    Unbeatable in boosting direct bookings for leisure hotels.

    Personalised Offers

    Craft the most effective sales offers for guests with opportunities for upsell and automated payments.

    Channel Manager

    Effortless channel control and dynamic pricing, all in one place.

    Integrations

    1000+ hospitality integrations, to enable easy management of guests coming from all sources.

    All-in-one online guest acquisition:

    Vouchers

    Promote your brand, offer additional services or offer vouchers instead of refunds to increase booking efficiency.

    Extras

    Leverage the booking window, boosting additional revenue streams while offering stay personalisation and improving guest experience.

    Reservation Self-Management

    Effortlessly manage bookings, refunds, and communications, saving time while seamlessly meeting guest expectations.

    All-in-one online guest acquisition:

    Loyalty

    Igniting guest loyalty with instant rewards.

    CRM & E-mail Marketing

    AI-driven email marketing and database growth for unmatched guest engagement.

    Smart Guest Database

    Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

    Success Stories

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

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    Resources

    Everything from industry trends and hotelier interviews to product releases and events

    Insight, ideas and inspiration to help you supercharge bookings.

    Learn how they have supercharged their direct bookings and transformed their operations with a little help from the Profitroom platform.

    Come and meet us in person. Whether it is at a trade show, an exhibition, a private event or a networking evening, we cannot wait to see you.

    Discover hotel tech trends, strategies, and best practices through expert-led sessions tailored for hoteliers and property managers

    In-depth guides on maximizing hotel efficiency, boosting bookings, and leveraging all-in-one tech solutions

    Our company

    The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one

    The award-winning guest-centric 360° booking platform boosts the direct booking performance of over 3,500 outstanding hotels and resorts worldwide, while strengthening guest loyalty and retention with truly unique stay experience personalisation.

    By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners

    We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day

    Partners

    Collaborate with us to revolutionize hotel technology, drive innovation, and deliver seamless solutions for the hospitality industry.

    Partnering with Profitroom means sharing the narrative, building a connected community, increasing exposure (…and revenue!) worldwide.

    Join our marketplace to expand your reach, integrate seamlessly with hotels, and drive mutual success in hospitality.

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Our story

Profitroom is a multi-award-winning direct booking SaaS platform with 16 years of proven expertise, committed to enhancing direct booking performance for a prestigious portfolio of over 3,500 luxury hotels and resorts across the globe.

We are a team of over 350 across the world and have helped more than 3,500 hotels and resorts supercharge their direct bookings and stand out online with style. 

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Our mission

To accelerate profitability for outstanding hotels through innovative technology.  

We remain steadfast in our commitment to the core principles that have guided us since our inception in 2008. Over the years, we have honed our deep understanding of hotel business models and become industry challengers, providing the most efficient booking engine in the world.

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Our vision

To become the #1 Direct  Booking Technology Partner for Outstanding Hotels worldwide.

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Our approach

All about building partnerships. Not just providers of technology, we strive to be trusted allies for hoteliers, offering innovative solutions, expert knowledge, and personalized consultancy.

We aim to create a win-win relationship, becoming an integral part of the hospitality community. Even with AI-powered solutions, we maintain a human-centric approach, backed by a dedicated and highly supportive team.

A Journey of Innovation in Hospitality Solutions

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Since 2008, Profitroom has empowered hotels through cutting-edge technology, starting with its Booking Engine to boost direct bookings. Over the years, key innovations included Hotel Websites (2009), Marketing Services (2010), and tools like the Channel Manager (2011) and Revenue Management (2012). Milestones like the first Hotel Marketing Conference (HMC) in 2013, alongside the digitalization of offline processes with Stay Opportunities (2014), set new industry standards.


The company launched the Profitroom Suite in 2016 and Marketing Automation in 2017, enhancing guest engagement while accelerating global expansion from 2018. In 2019, Profitroom secured its first investor, cyber_Folks, fueling further growth. By 2020, the company adapted to challenges like COVID-19, emphasizing process automation and efficiency. In 2022, insights from international markets led to a specialization in Outstanding Hotels, and in 2024, Profitroom welcomed MCI Capital as a new investor while embracing AI, loyalty programs, and expanded solutions for the enterprise segment.

Watch Our Movie
The Keepers of a Thousand Stories

A Tribute to the Unsung Heroes of Hospitality. Discover how we value our customers.
In the world of hospitality, every hotel holds countless stories within its walls—stories of comfort, joy, adventure, and sometimes,
unexpected challenges. Yet, behind every unforgettable guest experience, dedicated individuals are working tirelessly to make it
all happen.

Our Values

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We are PRO

We are PROactive and PROfessional,
taking ownership of our ambitious goals.
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Together We Grow

We grow when our clients grow; exchanging our knowledge and experiences makes us ready
for future challenges.
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Global Mission Local Impact

We are on a bold mission, succeeding wherever our clients and team members are.
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Sharing Hospitality

We engage ourselves and our partners in a positive change, choosing to do the right thing for the environment.
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Unrivaled Guest-Centric Experience

We provide top-notch SaaS technology to outstanding guests, worldwide.

Meet our team

By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners. We know our skills and how to get the job done, but simultaneously we learn from mistakes and accept the responsibility.

Supervisory Board

Filip Berkowski, Michał Górecki, Paweł Fornalski, Michał Wygrys, Waldemar Antonowicz, Krzysztof Kowalczykiewicz

350

employees from 15 countries

55+

countries we operate in

40%

year-over-year growth

96%

direct booking performance

200+

connectivity partners

Contact for media

Company Information:

Profitroom S.A.
ul. Franklina Roseevelta 9
60-829 Poznań

Press contact: justyna.michalczyk@profitroom.com

 

#ShareHospitality

Profitroom is a socially responsible company. 
We understand that we have obligations not only towards our clients but also to the society and environment.
Sharing our hospitality is one of Profitroom’s core values and hence it supports our company’s vision and shapes our culture.